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Agenda
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Participants
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Script
- Welcome participant, introduce Jeff and Mark (have packet ready), survey the office for study locations and/or ask the participant where they'd like us and where they'd be most comfortable.
- GTM setup and recording waiver information and signing. Answer any questions or concerns about the recording and use.
- Review initial questionnaire with participant and ask if they have anything else to add. If the participant has not completed the survey--review the questions with them before the tasks start.
- Task Introduction:
- During this session, I would like you to think aloud as you work to complete the tasks. I will not be able to offer any suggestions or hints, but from time to time, I may ask you to clarify what you have said or ask you for information on what you were looking for or what you expect to have happen.
- Test Participant’s Role:
- Today I am going to be asking you to complete some tasks on Earthdata Search and tell me how easy or difficult it was to find the information.
- There is no right or wrong answer. If you have any questions, comments or areas of confusion while you are working, please let me know.
- If you ever feel that you are lost or cannot complete a task with the information that you have been given, please let me know. I will ask you what you might do in a real-world setting and then either put you on the right track or move you on to the next scenario.
- As you use the site, please do so as you would at home or your office and try to work through the tasks based on what you see on screen.
- I may ask you other questions as we go and we will have wrap up questions at the end.
- http://www.usability.gov/how-to-and-tools/resources/templates/introduction-to-testing-with-moderator-interaction.html
- Tasks:
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- Follow up Q&A:
- Discussion on overall task completion--what went well, what didn't.
- What seemed to be the major hang-up points for you while trying to complete the tasks?
- What feature or features made it easier for you to complete tasks (or even sub-tasks)?
- Do you have any other questions or comments for us before we finish?
- Stop/end all recording and verify that GTM and any other media has been saved. Log out of GTM.
- Make sure participant has recording waiver and contact information.
- Say thanks and smile :)