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These reports do not automatically get its data from Kayako, it has to be uploaded in CSV format. There are two data sources setup:
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The links to the data sources below may be incorrect. The current links are data sources owned by Sarah Rogers. The data sources may have been re-created for a new owner. |
- EDSCKayakoMetrics.csv: https://datastudio.google.com/datasources/17xMiZxtBnL75EHe7sdqBEG2401Sb7mfC
- Holds metrics for EDSC User Support.
- CSV file: EDSCKayakoMetrics.csv
- EDSCKayakoTags.csv: https://datastudio.google.com/datasources/86a89539-323f-47f2-8c65-88c1f39bae3e
- Holds metrics for EDSC User Support 2.
- CSV file: EDSCKayakoTags.csv
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